Wednesday, June 13, 2007

How do you want your entertainment?

Lights. Camera. Confusion.

The weeklong Digital Hollywood conference in Santa Monica, Califonia, is an exploration of what could be next in terms of digital delivery of entertainment. Software and network developers have gathered together to display their wares in an attempt to offer solutions to the distribution questions nagging at the entertainment business. The industry wants to expand and improve the way it offers movies, music and shows to you, and these developers are trying to present ideas. But I say "could be next" because, while the developers are claiming to have the answer, nobody is really certain of what the question is.

While everyone -- both studios and software developers and sites -- agree on the importance of digital distribution, none of the players are really sure just how best to serve their consumers.

During a panel discussion focused on film and TV distribution, one of the key topics was user expectations. Panel members pointed to the success of Internet-driven businesses such as Netflix, which are able to offer nearly any film imaginable within 24 hours, versus some of the purely digital distributors such as CinemaNow, which have a much smaller inventory of titles.

And while these sites all have relationships with the various studios, that relationship is tentative at best -- and clearly favors the studio's desires, not necessarily the desires of the consumers.

Consumers want what they want. They don't really care about the software tools that help them get that movie or TV show. If users go to a site to find a particular title and can't find it, they will simply go and search for it elsewhere. If they find that particular title but it only works on their PCs but not on their iPods, again -- they'll inevitably find another way to get that content.

So what's the answer? It depends on what the question is ...

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